You may request a refund or replacement for GlocalMe device
uCloudlink America Ltd.
450 Lexington Ave, 4th Fl WeWork, New York, NY 10017
For data purchases
Any data package you purchase together with device can be refunded in 30 days after we send out the voucher code, which must be unredeemed. Please kindly contact firstname.lastname@example.org for more help.
Please note that the quality and coverage of roaming networks vary by country. No representations or guarantees are made with respect to availability, quality, operation or support for data communication on third-party networks or with third-party lines while roaming.